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July 1, 2005

Year End Message from the President

As the 17th anniversary year of Technifax Office Solutions comes to a close, so does fiscal year 2005 - the time of year that we reflect back upon the past year's accomplishments, as well as to look forward to the year ahead. Once again we can look back on an eventful year filled with successes in which we as an organization can take pride.

Technifax is a much different company today than it was 17 years ago. Our business has grown in size and shape and made significant gains in industry standing, surpassing our $12 million revenue goal for the year. We have expanded our facilities to add capacity; and our customer base has increased to an all time high. We have continued to thrive as we draw the attention of high-volume users of our product, and believe that the demand will only increase as we set a pace to offer a more regional presence. Growth is on the Technifax agenda for the year ahead and beyond.

Our reputation as a leading North Texas dealer has been enhanced this year. We continue to receive awards recognizing industry excellence, through the delivery of consistent high-quality services and the development of our people and relationships. It was a most rewarding and satisfying experience to see Technifax recognized by Kyocera as the #1 dealer in the Southwest Region this past year. This honor drives home the fact that developing excellence in customer satisfaction is something we make part of our own personal responsibility every day. By keeping service uppermost in our minds, it helps us sustain a loyal following and also helps us attract customers away from our competition. Rest assured we will remain committed to maintaining a reputation as one of the most well-respected dealers in the region for years to come.

2004-2005 has seen the addition new members to the Technifax family, and as anticipated, a measure of this past year's success is due to their new ideas, new determination and plenty of enthusiasm on which we can count in the coming years. The future we have visualized is arriving, due in no small part to each and every one of our staff, and I would like to take this opportunity to thank the entire Technifax team for leading us to another terrific year. Your efforts to make our company meet its goals have paid off in all the areas that are vital to our well-being - above all professionalism and integrity. I wish you all good fortune in both your personal and professional lives and look forward to your continued support as we build a company of which you can be proud to be a part.

Looking ahead to 2005-2006, much remains to be done, much to happen, new directions to take; but our determination to offer the highest quality in products and services has never been stronger, and I have no doubt we will meet all the challenges ahead. To our loyal customers, we thank you for the opportunity to represent your needs and for your continued confidence. We pledge to continue emphasizing a customer-centered approach in every facet of our business.

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